‘Tom’s Tips:’ Prioritize quality products
Dalton—The World Floor Covering Association (WFCA) has released a new “Tom’s Tips” regarding staging and displays. In the Tom’s Tips series, retail training expert Tom Jennings presents short video tips for improving customer service and optimizing staff performance. Ultimately, it’s about understanding the importance of being 1% better than your competition.
In this week’s Tom’s Tips, Jennings discusses the importance of quality products and the ability to differentiate your store from competitors.