Retailers of the Year 2022

shopkeepers of the year 2022Specialty flooring retailers are the driving forces behind this industry. Their success fuels every channel, from residential retail to commercial. To honor these companies, FCNews publishes its inaugural Retailers of the Year issue. It is an attempt to draw attention to those retailers who excel or stand out in some aspect of their business. In this issue, suppliers and sellers nominated retailers they thought deserved a mention and why they stand out from the crowd.

FCNewsThe Retailers of the Year 2022 issue features some of the industry’s most talented dealers from influential buying groups and smaller retailers with no group affiliation. In other words, it reflects the retail industry as a whole.

When choosing their top retail partners, suppliers looked beyond sales volume to other key attributes such as communication skills, trust, corporate culture and even goodwill as differentiators. Vendors/sellers nominated up to four retailers (or distributors, in some cases) for consideration and explained why they stand out. FCNews then narrowed the winners based on the scope of merit awarded to each.

Visit every day this week and next as a new winner will be featured. Today’s highlight is the nominations and winners of Engineered Floors: Bob’s Carpet & Flooring and Yates Flooring Center.

shopkeepers of the year 2022

Bob’s Carpet & Flooring
Clearwater, Florida.

What Engineered Floors had to say

Ashlie realizes the importance of consistent and effective advertising, while also keeping her RSAs updated and educated about the changing technology and evolving trends on both hard and soft surfaces. Many of her RSAs have been with Bob’s Carpet & Flooring for 20 years or more.

About the winner

Bob’s Carpet & Flooring is one of the largest specialty stores in Florida, with 16 locations. Led by President, Ashlie Butler, Bob’s Carpet continues to evolve with the trends – most recently developing a door-to-door division.

Despite recent economic challenges, including inflation and the global pandemic, Butler and her team continue to deliver solid growth across all categories. In particular, Bob’s continues to expand its carpet business in a primarily hard surface market. In particular, mass-dyed polyester, a winning fiber for composite floors, has performed well.

“We’ve worked hard to provide our customers with the ultimate shopping experience, and that includes floors at extraordinary prices,” said Butler. “EF has been a mainstay for us – our customers love a deal and with EF’s help we have been able to offer them both quality and a great price. Bob’s maintains close relationships with suppliers; they know – almost without us asking – what we need to meet the needs of our customers. All we have to do is call, text or email and the process has already started. With 16 stores serving the Tampa area – as well as being part of the National Flooring Alliance – we have the buying power to make it worth our suppliers’ time and energy, and we appreciate everything they do to keep us at the top of to keep our game.”

Yates Flooring Center
Lubbock, Texas

What Engineered Floors had to say

Engineered Floors has always valued the long-standing relationship with the Yates family. We are sincerely grateful for the confidence they have in our product and our people. We look forward to continuing to serve them and have a mutually prosperous 2023.

About the winner

Bobby and Becky Yates, their three children and Ryan Rogers are the owners of Yates Flooring Center. Founded in 1976, the company had grown into one of the largest flooring stores in America, located at one address. It has since opened two other locations – in Midland/Odessa and Amarillo – but remains a family-owned business serving the area west of Texas and eastern New Mexico.

Yates Flooring Center is a high volume buyer, enabling it to provide the best products at the most aggressive prices on the market. Years ago, Yates Flooring Center made a commitment to maintain high in-store inventory to have products readily available for purchase. As such, Yates buys large truckloads of products that it can use with its significant purchasing power.

As one of the largest stocking dealers in West Texas, Yates continues to be a full-service flooring company for retail, construction and commercial businesses. “Yates is unique in that 25% of our business is commercial, 40% new construction and 35% walk-in stores,” said Ryan Rogers, co-owner.

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