Retailers of the Year 2022: Empire Hardwood & Kindred Flooring
Specialty flooring retailers are the driving force behind this industry. Their success fuels every channel from residential retail to commercial. To honor these companies, FCNews publishes its inaugural Edition Retailers of the year 2022. It is an attempt to draw attention to those retailers who excel or distinguish themselves in some aspect of their business. In this issue, suppliers and vendors nominated retailers they think deserve a mention and why they stand out from the crowd.
FCNewsThe 2022 edition of Retailers of the Year features some of the industry’s most experienced dealers from influential buying groups and smaller retailers without group membership. In other words, it reflects retail as a whole.
When choosing their top retailer partners, suppliers looked beyond sales volume to other key attributes such as communication skills, trust, corporate culture and even benevolence as differentiators. Suppliers/sellers nominated up to four retailers (or in some cases distributors) for consideration and explained why they stood out. FCNews then narrowed down the winners based on the scope of merit awarded to each.
Visit FCNews.net every day this week and next, as new winners will be featured. Today’s highlights for Retailers of the Year 2022 are Pacific Direct’s nominations and winners: Empire Hardwood Flooring and Kindred Flooring.
Empire hardwood floors
North Hollywood, California.
What PDI had to say
Think of them as the one-stop-shop for flooring, with a range of flooring categories and associated miscellaneous items. They cater to homeowners, contractors, designers, builders, etc. Empire is a big supporter of PDI and gives us orders every week; as a result, our business volume continues to grow every year. Empire has been a key partner to our company’s success.
About the winner
Empire Hardwood Flooring & Molding is a family owned business that has been serving the San Fernando Valley for 25 years. This wholesale distributor is open to the public and offers a wide selection of engineered and solid hardwoods, laminates, moldings and adhesives – over 200,000 square feet of stock in stock.
“We take pride in helping our customers find the floors of their dreams,” says Alisa Jerejian, owner. “As a family business that has been run for 25 years, we pride ourselves on building lifelong connections and partnerships. When looking for suppliers to turn to, we look for high quality products, great prices and most importantly customer service. We discovered this ten years ago when we entered into a partnership with PDI. Their products are timeless yet innovative. The overall experience of working with PDI from start to finish is always effortless.”
San Dimas, California
What PDI had to say
Kindred Flooring has been an advocate for our company and has steadily expanded their business with PDI. Kindred has a fantastic and beautiful design showroom and always gives personal/customized service to every consumer who walks into their showroom. They are extremely loyal to PDI and appreciate the fact that they treat all of their employees like family. They are absolutely one of a kind.
About the winner
relatives – “one’s family and relations.” synonyms: family, relatives, relations, relatives, friends and relatives, own flesh and blood.
That is how the name Kindred Flooring came about. Kindred Flooring considers itself the foremost local flooring designer in Southern California. The family-owned retailer takes great pride in its large selection of flooring products – engineered and solid wood, laminate, waterproof vinyl plank (WPC), travertine, marble, porcelain and ceramic wood planks – along with decades of experience and expertise in the flooring industry. Combine this excellent sales and delivery service and you have a retailer that local customers call ‘great’.
Kindred Flooring also has a similar relationship with some of its supplier partners, including Pacific Direct (PDI). “PDI is our go-to supplier for our laminate and wood flooring because of the quality of the products, customer service, ease of doing business and most importantly, they stand behind their product,” says Rachel Trenholm , owner of Kindred Flooring .