HVAC Repair Company Jennings Heating & Cooling Overcomes Challenges Faced During the COVID-19 Global Pandemic
The company’s virtual consultants were able to solve common problems and provide virtual home visits
AKRON, OH / ACCESSWIRE / May 21, 2021 / Mike Foraker, owner of HVAC repair company Jennings Heating & Cooling, is pleased to announce that his company has successfully overcome the many challenges associated with the global COVID-19 pandemic.
To learn more about Jennings Heating & Cooling and the services they offer, please visit https://jenningsheating.com/special-offers/.
As a company spokesperson pointed out, COVID-19 is by far the biggest challenge the Jennings Heating & Cooling team has faced in recent years.
“We didn’t know what to expect and, like all companies, we were concerned about what would come next,” noted the spokesperson, adding that the employees came together as a team to support each other and continue to provide excellent service.
One way Jennings Heating & Cooling was able to stay open during the pandemic was with the launch of Virtual Advisor, a program that allowed the company’s technicians to remotely troubleshoot, evaluate and diagnose problems where possible. Foraker was able to offer this innovative virtual visit during the pandemic to new and existing customers free of charge.
“The virtual visit was intended to provide troubleshooting assistance and solutions to some of the more common and simple problems and malfunctions of HVAC equipment,” noted the spokesperson, adding that during the virtual visit also could provide estimates for the service.
If the problem could not be resolved during the virtual visit, an on-site service would be scheduled and run in an extremely secure manner with some security measures.
For example, in addition to social distancing, the technicians also wear shoe covers, latex gloves and a face mask, and also disinfect any surface they come into contact with during the service visit. They also provide customers with a disposable marker that they can use to sign for payments and repairs.
Foraker said he is extremely proud of his team for the way they have tackled the challenges of operating during a pandemic, and he is also grateful to his customers for their patience.
Looking ahead to the remainder of 2021, Foraker said he has a goal of generating $ 10 million dollars in revenue by continuing to provide the best customer service possible.
“As we grow, we keep adding new employees who share the same care and concern for our customers. And we are very proud that 2021 is our 90th year,” he said.
About Jennings heating and cooling:
Jennings Heating & Cooling supports all residential and commercial HVAC heating and cooling needs, including repair, service, installation, maintenance, geothermal, solar and electricity for furnaces and air conditioning. For more information, please visit https://jenningsheating.com/.
Jennings heating and cooling
1671 E. Market St.
Akron, OH 44305
SOURCE: Jennings heating and cooling
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