Award of Excellence 2022 awards winners
Garden City, NY—Mohawk and Engineered Floors were the big winners in FCNews‘ Award of Excellence 2022 competition, with Mohawk taking best overall in the over $5 billion category and Engineered Floors taking the honor in the under $5 billion category.
Sponsored by FCNews and Informa Exhibitions, organizers of Surfaces, presented two dozen awards at a special ceremony held here.
In addition to Best Overall (over $5 billion category), Mohawk’s Aladdin brand won for Main Street Commercial, and perennial tile winner Daltile claimed Group A for ceramics. Engineered Floors, meanwhile, won in Group A for carpet.
Best overall in the Award of Excellence 2022 measured suppliers in 10 categories: product innovation, design, service, ease of doing business, professionalism of sales staff, training/education, claims handling, digital tools, on-time delivery and credit terms. In the $5 billion mega category, Mohawk Shaw won.
“Winning Best Overall in the Award of Excellence is an achievement we don’t take lightly,” said Jeff Meadows, president of residential sales for Mohawk. “Taking into account multiple factors, from products to service, this win tells us that what we do for our customers and how we do it works. We will use this win as momentum to continue to improve and innovate. thanks to Floor Covering News for always sharing our stories and bringing the industry together. And thank you to everyone who voted for us. You inspire us to do better.”
Mike Sanderson, vice president of marketing for Engineered Floors, was also excited about his company’s Best Overall win in the under $5 billion category. “We are certainly humbled to have received this award as the best manufacturer overall. We would like to express our appreciation for the FCNews family and especially to all our valued customers who voted for us.”
Among the other 21 winners in the 2022 Award of Excellence were first-timers and perennial champions. The latter included Daltile, who won in Tile Group A for the 24e consecutive year, the longest run in the program’s history. “While Dal-Tile celebrates our 75e anniversary, it brings a smile to everyone here to receive the Award of Excellence for both Daltile and Marazzi (Group B) brands,” said Patrick Warren, Vice President Residential Sales, Dealer & Showrooms. “Looking back over the past 75 years, it’s the dealer segment that has built our success, and we’re grateful for our partnerships, business relationships and, most importantly, the friendships Daltile has in this great industry.”
Benchmark of Excellence
The Award of Excellence program has become the industry benchmark for supplier excellence since customers voted for it. With Mohawk and Shaw competing for the best overall, competition became fierce among other suppliers in other categories. The vote in Carpet Group A, for example, was separated by five votes between Anderson Tuftex, Karastan and the eventual winner Engineered Floors.
“At Engineered Floors, we strive every day to be the flooring supplier of choice for all of our valued customers,” said Sanderson. “We look forward to serving our customers in the future and contributing to their continued success, because only when our customers are successful do we consider ourselves successful.”
In Carpet Group B for the Award of Excellence 2022, Nourison took his first Award of Excellence win, much to the delight of Andrew Peykar, president. “We were honored to be recognized with our first FCNews Award of Excellence,” he said. “After the challenges of recent years, it is worth knowing that our customers value our collaboration and we are grateful for their support. We also want to congratulate our fellow manufacturers for their efforts and contribute to this competitive industry.”
Sticking to a soft surface, Stanton was a repeat winner in Area Rugs beating stiff competition from Karastan and Masland. “Stanton is very grateful for our support from retailers in re-selecting us as their favorite rug manufacturer,” said Christine Zampaglione, Stanton’s senior marketing director. “As a wall-to-wall carpet manufacturer, the win in this category really underlines Stanton’s unique position in our space as a leader in style and design, which translates effortlessly into custom rugs. More than ever, consumers want carpets that fit their space to measure without having to resign themselves to aesthetics. Stanton is honored that our retailers have complete confidence that we can consistently deliver a superior experience and exemplary products to their discerning consumers.”
On hard surfaces, Hallmark Floors won in the Hardwood Import: Asia category. “We would like to thank you with sincere appreciation FCNews to get us nationally recognized along with our colleagues,” said Mark Casper, vice president of sales and marketing. “The recognition by our customers of our efforts is the unbridled truth that our foundational model through service, partnership, culture and treating everyone we meet in a fair and reasonable manner has served us well and we are grateful for this award . The past two years have truly delivered the best stress test for your go-to-market strategy, so we want to congratulate all our specialist retailers and distributors for being tested and found to be best in class.”
Like Hallmark, Fabrica Fine Hardwood, a brand of The Dixie Group, was its first winner in the Import: Europe/South America segment. “It was an honor to be recognized as a major supplier in the wood category,” said Jamann Stepp, vice president of hard surfaces. “We believe that Fabrica Fine Hardwood brings best-in-class styling and design to the extremely competitive hardwood category, and it shows in this award voted by retailers across the country. For that we are grateful and grateful. We are very excited about the future of our hardwood business and will continue to design and source exceptional hardwood products based on today’s consumer demands.”
In the Hardwood for the Award of Excellence 2022: Domestic category, Anderson Tuftex defeated six worthy competitors to take home top honors. It was one of the three first places for Shaw’s brands, with COREtec winning for WPC/Rigid Core A and Wood/Rigid Hybrid. In fact, since COREtec first launched its signature waterproof floor, it has never failed to finish first.
“It is an honor to receive three Awards of Excellence this year – to be recognized by our customers and to have the privilege of working with amazing teams who make magic happen every day,” said Natalie Cady, director of the retail channel for premium brands, Shaw. “The name COREtec is synonymous with innovation. It’s been 10 years since COREtec brought a rigid core to market and the brand is still the driving force behind innovation for the category today. A/T is a brand built on heritage and proudly carries the Anderson Hardwood name – and we are honored to have retailers as passionate about this brand as we are. All Shaw member brands are leveraged to deliver unparalleled solutions and services to those who use our products every day, as we work to help our customers prepare for future growth. Thank you on behalf of all of us at A/T and COREtec.”
Aladdin Commercial, a 65-year-old brand, won for Main Street Commercial in another highly contested category. “It’s a tremendous honor to take the Main Street Commercial win again this year,” said Meadows. “We’ve worked hard to show that Aladdin Commercial is more than a collection of flooring products. We are a comprehensive Main Street program specifically developed to provide the right flooring solutions for any end-user application. This win encourages our team to continue to help our customers win in the marketplace. Thank you for voting for Aladdin Commercial in this year’s Award of Excellence.”