A panel manufacturer enters the storage market

In this special edition of Contractor’s angleold photovoltaic panel manufacturer Jinko Solar discusses why the company entered the storage market. Adam Detrick, US director of product management and technical services at Jinko Solar, explains how Jinko stands out in a crowded storage market and how the company has reached an important milestone in panel sales.

Below is part of the company Sunlight podcast with Solar Power World, but listen to the full episode here or in your favorite podcast app.

Jinko just announced that it is the first module supplier in the world to supply 100 GW. What does Jinko attribute to this broad success in the market?

Jinko’s core mission and vision in the US market, or rather the global market, is to be the most trusted supplier. We have a very solid track record of execution, customer service and customer support, and I think that’s why people keep coming back to Jinko over the years. We deliver what we say we will deliver, and that includes everything from on-time delivery to the reliability of the products, the products perform as we say they are and we are a very robust customer service organization. All this can be attributed to the very high customer satisfaction in general and the success of Jinko.

With all the success in solar, why make the decision to start offering a residential storage system?

Residential storage and solar go very well together for a number of reasons. With global, and especially in the US, migration to work from home has really increased the importance of grid stability and energy independence for homeowners. People are much more dependent on their home for their work, which is why having stable energy has become much more important than in the past.

What sets Jinko apart from the countless other residential storage options in these spaces?

It’s a very busy field in one way and not in the other. First, at the company level, Jinko has a very high commitment to storage in general. We have very good supply chain relationships, so we have a supply of key components. One of the major issues we face today is resource constraints for a variety of materials entering storage systems.

We really wanted to focus on a single SKU. We have one system. It is a DC coupled system and we decided to do it because we truly believe it is the best economic solution and the best value for the home owner to combine the solar power and storage as a DC coupled system because you gets the synergies of the shared inverter and it keeps the balance of the cost of system components low. Another aspect of the system is its greater capacity than most competitors. We start with a 26.2 kWh system. This goes back to the increased reliance on stable grid power for people who work from home, utility prices are rising and grid stability is becoming less certain. So it is increasingly important to have a higher capacity system that can keep people working longer.

What should installers and homeowners consider when purchasing a storage system?

Ultimately, as with most things, reliability would probably be number one. I would say that strong customer support, which I just mentioned, is a really important aspect. It’s not just looking at the system specifications on paper – does it match the customer’s load profile and energy consumption? But is there a support network if there are questions or if something does not come together as expected during the installation process or if there is confusion about how the application works.

We want to make sure the homeowner has a really strong support network that’s consistent with Jinko’s mission and vision of being the most trusted supplier.

Does Jinko only offer storage systems for the residential market?

No, this year Jinko is also introducing the Eagle CS Storage System, which is aimed at commercial, C&I and utility applications. The Eagle CS is a fully integrated, scalable, turnkey AC-coupled energy storage system. We offer a battery life of one to four hours, which can be configured for both C&I and utility applications. Jinko aims to bring the same level of customer satisfaction and serviceability to commercial and utility storage as it does to residential solar and storage.

This podcast is sponsored by Jinko Solar

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